What methods of payment do you accept?
We accept credit and debit card as well as PayPal. When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on “Pay with Debit/Credit Card” and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
What currencies do your accept for payment?
We accept payment in Euro.
When will I be charged?
Money will be taken immediately once it is authorized. An email will be sent to you to confirm your order. If your card is not authorized or is under the status of pre-authorization, payment will not be taken. You may contact your bank or card issuer to authorize the payment. Please note that even if a payment isn’t authorized, it may still appear as though BARN OF MONKEYS has proceeded with the transactions. This occurs because some card issuers still hold the funds for a short period of time.
Why was my payment declined?
If you have trouble paying via credit card through Paypal: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card.
If the above instructions fail please contact your bank.